I was recently given the opportunity to correspond with
Andy Yen, creator of ProtonMail, regarding his encrypted email service and the
current state of internet privacy. ProtonMail, which has been posted about
multiple times on this blog, is growing at a rapid pace and is one of the most
popular encrypted email services available. Through our correspondence I was
able to ask Andy his opinion on internet privacy and what’s in store for
the future of ProtonMail. Also, make sure to add a donation towards ProtonMail
and spread the word about his company. Here’s a few questions Andy graciously
answered for us:
What prompted you
to start your own email service based on privacy? Was there a defining moment
you can remember?
“The defining moment was two years ago
when I tried to find a good way to keep my email communications secure and
private. All of the existing solutions (mostly involving PGP) were simply too
difficult to use, and since a good service didn't exist, the only solution was
to create it ourselves.”
In your opinion,
besides email, what is the largest threat to privacy on the internet today?
“The biggest threat is actually
cultural. Nowadays, we have the Facebook, Snapchat, Instagram generation, which
are young people being trained from a young age to share everything online
without giving it a second thought. This trend can permanently alter the
definition of privacy within a generation or two.”
What are your
suggestions to a new generation coming up that see's privacy as more of an
afterthought?
“I always joke that it will be very
interesting to watch a US presidential election in 20 years where the old
Facebook posts and instagram photos of the candidates resurface. I think it's
important for the new generation to remember that what goes out onto the
internet is permanent. Once you share a photo, you can NEVER take it back, and
it could mark you for the rest of your life.”
Honestly,
protecting privacy can be bad for business. Have you had push back from large
organizations or governments regarding your service?
“Actually no, businesses large and
small now understand that privacy is important. This is because, what
businesses need more than ever is actually security, and encryption
technologies like ProtonMail bring the security which ensures that cyberattacks
like the Sony hack are a lot harder to pull off. Security is the goal, but
privacy is the end state that comes with security.”
Over the past year
I've personally noticed the increase of the ProtonMail service. Will ProtonMail
always be free?
“We know that many of our users who
need privacy the most (activists in Russia, China, etc) are also those that
most cannot afford to pay. Thus, we are committed to keeping the basic version
of ProtonMail free for as long as possible.”
Do you foresee any
additional privacy services spawning off of ProtonMail in the future? I've
heard rumors of a mobile app. Would you ever branch off into secure storage?
“Actually, our mobile apps have
already been released in beta and we have several thousand beta testers using
the apps today. In the future, we also intend to expand into storage since that
is a commonly requested feature from our users.”
In what ways can
our readers help assist continue making ProtonMail the best private email
service out there?
“There are
several ways in fact. The first is to get the message out about how bad the
current surveillance state is. Many people simply don't realise they are being
constantly tracked, monitored, and recorded online. Secondly, it is important
to encourage others to also use ProtonMail because the most secure email system
in the world cannot turn the tide if we don't get the world on board. And lastly,
for uses who are interested in assisting us directly, it is possible to donate
to the project here: protonmail.ch/donate”